Solutions | Support

Get 24/7 support with AI efficiency + a real human touch.

Remarkable AI resolves customer support tickets for you.  Even the complicated ones.
Trusted by 1,000+ ecommerce brands
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Logo of Storyworth.Logo of Olaplex.Logo of Sheertex.Logo of Sunday for dogs.Logo of Scotch Porter.Logo of Hopwtr.Hyper Skin logo.Logo of Summersalt.Logo of Curology.Logo of New Era.logo of MARS.Logo of Thistle.
How it works
Remarkable AI starts solving tickets for you fast
Step 1
Connect
your stack

Keep your tech stack exactly as it is.  Our one-click integrations connect your help desk, engagement channels, and ecomm platforms.

Step 2
Choose your coverage

Decide which hours, channels, and ticket types you want Remarkable AI experts to cover for you. We’ll set success metrics and SLAs with you.

Step 3
Sit back and relax

Remarkable AI starts solving customer support inquiries for you. With our AI + experts, you can count on high quality, on-brand responses from Day 1.

Why Remarkable AI?
Better. Faster. Cheaper.

Sometimes you can have it all. With Remarkable AI, CX experts work alongside AI to resolve support inquiries for you. You get all the brand-boosting benefits of truly personal customer service — with the efficiency and cost-savings of AI.

AI efficiency. Real human touch.
Remarkable AI turns context into personalized messages, reviewed by experts. You get customer engagement with speed and soul.
24/7 support on social, email, SMS
Keep your backlog clear. Use Remarkable AI for coverage when you need it most: Nights, weekends, or holidays and peak seasons.
Extend your team without the hassle.
Hiring and training new employees or outsourcers takes weeks and can cost a small fortune. Remarkable AI starts solving tickets for you in days.
Results
AI and experts engage every customer as you would — if only you had the time.
AI personalized messages in a customer service conversation about heat protectant for color-treated hair, with recommendations for bonding oil and heat serum.
Beauty & wellness
Choose
the right product
AI personalized messages in a customer service conversation about ill-fitting jeans. The AI offers assistance to find a better fit.
Fashion
Nail
the
fit
Pets
Care
for furry friends

Subject: Joint supplements

From: Alex and Max

Hi, last year I took my dog Max into your store for a vet visit. The vet said he might need supplements eventually. He’s starting to slow down on our walks. Should I give him something to help?

— Alex

Reply: Joint supplements

Hi Alex! I spoke with a vet, who reviewed your file. At Max’s age, we often recommend a joint supplement (like this one) to help with healthy aging.

If you notice any continued discomfort or anything else, please get back in touch! We might want Max to see a vet to check things out.

Food & bev
Match
their
tastes
AI personalized messages sent to a customer about an upcoming meal delivery.
Home
Make it
right at
home

Subject: What size mattress will this fit?
From: Frances

Hi! I want to order one of the mattress covers, but I’m worried about it riding up. How deep does the cover extend?

Reply: What size mattress will this fit?

Hi Frances!

Great question.

The Pod 2 and Pod 3 covers fit mattresses that are 10–11 inches in height. The Pod 3 with Perfect Fit will fit mattresses 10–16 inches in height.

Hope this helps! Any other questions 
I can answer for you?

1:1 messaging.
Done for you.
Done right.

  • 1:1 messages sent for you on email, social, and SMS
  • 24/7 coverage with AI + experts
  • One-click integrations with your tech stack
Plans starting at
$1,500
per month
Get Remarkable AI

Get growing.

Prove the value of 1:1 messaging with a free pilot. We launch in days — so you get growing right away. No risk. Big reward.